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UAE ranks 29th in UN’s E-Government Development Index (EGDI)

July 2016

July 31, 2016 | 12:30 | Dubai

The UAE is ranked in the very-high E-Government Development Index (EGDI), as issued by the United Nations Department of Economics and Social Affairs (UNDESA).

The report shows that the UAE is listed among the world’s leading countries in terms of the level of progress in e-governance. The UAE is also among the world’s leading countries in terms of e-participation.

The report throws the spotlight on the development of e-government across 193 countries from all over the world, through the measurement of EGDI, which is a composite index. The results are based on calculations of the average of the three sub-indices–online service (OSI), telecommunication infrastructure index (TII) and human capital index (HCI).

The UAE ranked 29th globally, jumping from its rank of 32 in 2014.

Exhibit 1

On a regional level, for the Gulf Cooperation Council (GCC), the report highlights, e-government has become a development indicator. Much emphasis has been placed on advancing e-government in the region, as both a means and an end in development. In promoting knowledge sharing among the GCC countries, the biennial GCC e-government Awards are presented to government entities that have demonstrated excellence in e-government (GCC, 2015). Bahrain (24th) and the United Arab Emirates (29th) are among the global leaders with Very-High-EGDI levels, while Kuwait (40th), Saudi Arabia (44th) and Qatar (48th) are among the top Asian countries with High-EGDI levels.

Exhibit 2

The report concludes: ‘E-government is not about building award-winning design, nor is it just about using state of-the-art computers or technologies in providing services to the public. On the contrary, e-government is a way for governments to achieve their objectives to better serve people, including the poorest and most vulnerable, and for people to be involved in the design and use of public services to ensure the well-being of all. As the Survey shows, e-government can be a positive enabler of government transformation as long as it is used to support institutional systems that are legitimate, effective, transparent and participatory. The SDGs (Sustainable Development Goals) provide a framework to orient efforts to advance e-government and keep them focused on the overarching objective to profoundly improve the lives of all people and improve our world for the better.’


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